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Cultural Consulting
Do you know how to manage and motivate your counterpart in Japan? The best plan for negotiating a contract in France? Effective team-building skills for Latin America?
Berlitz Cultural Consulting can show you the way to success in any of these situations and more. We specialise in preparing professionals for the complexities and nuances of international business communication, and our programmes bridge the gaps for people who interact with other cultures, such as business transferees and their families, intercultural managers, and employees of global companies.
Our Services
Berlitz takes your business personally. We'll talk with you and analyse your specific business needs, then customise a solution and deliver practical, interactive programmes with an emphasis on results. Our comprehensive range of services includes live training programmes, consulting, coaching, and country-specific CD-ROM based applications. We even offer the Berlitz Style Assessment Tool (BSAT), a web-based survey that helps you to explore an individual's suitability for adapting in a target culture, and allows you to identify and address areas of improvement before an overseas candidate departs. Whether at your site or ours, in large or small groups, from orientations to coaching, we will accommodate you. We're flexible, experienced, timely and global - we can deliver seamless training in more than 400 locations worldwide!
Our Consultants
The worldwide Berlitz Cultural Consulting network is made up of engaging consultants and trainers with advanced degrees and extensive Cultural Consulting experience. At each training program, they provide crucial insights for dealing successfully with people of different backgrounds, preventing culture shock, and avoiding interpersonal blunders. Our consultants illuminate and demystify the details across cultural lines, including effective intercultural business management, communication and negotiation styles, making presentations, routes of daily life, social practices and business etiquette, and other important topics.
Let Berlitz help you avoid the potential pitfalls and costly misunderstandings of intercultural communication with one of our effective Cultural Consulting programmes.
Cross-Cultural Consulting
Do you have employees who are living abroad as expatriates? Who travel frequently on business? Or who interact on the phone, via email, or in-person with global coworkers? If so, then Berlitz Cross-Cultural programmes are for you. We can address everything from simple etiquette to complex skills like team-building, negotiating, or making presentations in a multi-cultural environment.
Develop a workforce with globally dynamic skills and you'll see the benefits in your bottom line. We will show you the ins and outs of any target country and culture, and build the cultural understanding that will smooth out relocations, business trips, and daily international operations. Your employees won't just survive, they'll thrive!
We arrange all types of training, and can coordinate each with language training. Contact our Centres in Birmingham, Bristol or Edinburgh for further details, and to discuss how we can help you or your staff perform more efficiently across cultural borders.
Type of Training |
Audience |
Objectives |
Subjects covered |
Duration |
Relocation Coaching |
Expatriates and their families |
Preparation for living and working in a new country, preventing culture shock, adjusting to a new work culture, creating comfort and satisfaction |
Social customs, rules and taboos, verbal and non-verbal communication, business management structures, decision-making techniques, business etiquette and protocol |
2 Days |
Repatriation |
Repatriates (employees returning from abroad) and their families |
Preparation to re-enter home country, professional and personal reintegration |
Reintegration at work, personal concerns such as loss of perks or family/social adjustments |
2 Days |
Global Business Skills |
Executives, managers, and staff who interact with international coworkers or partners |
Development of dynamic intercultural management and communication skills to smooth relationships and business operations |
Communication, negotiation, presentation skills, team building, post merger integration, phone/email etiquette |
1-3 Days |
One-On-One Coaching |
Executives and managers |
Creating awareness of different cultural and individual styles to maximise business operations at home and abroad |
Culture and how it affects business conduct, individual behavioural style assessment within cultural context, evaluation of nature of work, communication issues |
1-2 Days |
